Conversational AI Engineer — WatsonX Orchestrate (Hybrid)

Global Business Ser. 4u; Hartford (CT); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Global Business Ser. 4u is seeking an experienced Conversational AI Engineer in Hartford, CT. You will architect and optimize flows, integrating enterprise data sources to deliver context-aware responses across digital channels.

Collaborate with product, UI/UX, and backend teams to define requirements and ensure scalable, user-centric solutions using IBM WatsonX Orchestrate and related tools.

Qualifications

• 8+ years software delivery experience.

Responsibilities

• Design and develop AI conversations with external API data sources.

Skills

Software delivery

Chatbot development

Intent recognition

NLP best practices

CI/CD

Cloud deployment

Backend development

Java

Node.js

Python

JavaScript/TypeScript

Agile/DevOps

Education

Bachelor's degree in CS/Engineering

Tools

IBM WatsonX Orchestrate

Dialogflow CX

LivePerson

Amazon Lex

Kore.ai

Job description

Global Business Ser. 4u is seeking an experienced Conversational AI Engineer in Hartford, CT. You will architect and optimize flows, integrating enterprise data sources to deliver context-aware responses across digital channels.

Collaborate with product, UI/UX, and backend teams to define requirements and ensure scalable, user-centric solutions using IBM WatsonX Orchestrate and related tools.