AI Orchestration Engineer for Conversational AI Platforms

Vanguard; Charlotte (NC); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Vanguard is seeking a seasoned software engineer to join the AI Powered Experiences team, building and supporting conversational AI orchestration platforms and shared AI infrastructure. You will deliver production-ready GenAI solutions by blending hands-on coding, AI practice, and collaboration with product and engineering teams.

The role covers agent orchestration, conversation history pipelines, model governance, and knowledge management across cloud-native services, with emphasis on scalable,

Qualifications

• Demonstrated software engineering experience in enterprise environments.
• Working knowledge of cloud-native infrastructure, specifically AWS, GitHub-based development workflows, deployment pipelines.
• Strong programming skills in languages such as Python, JavaScript/TypeScript, or similar.
• Demonstrated ability to work across technical and non-technical stakeholder groups.
• Strong verbal, written, and presentation communication skills.
• Minimum of five years related work experience, with at least two years of development experience.
• Undergraduate degree or equivalent combination of training and experience.

Responsibilities

• Provides system analysis, design, development, and implementation for the team’s orchestration platform, including agent registry, health check, and gatekeeper capabilities.
• Translates technical specifications into code for complex new or enhancement projects for internal clients, including conversation history and compliance pipelines.
• Develops, tests, and documents code artifacts, and applies software development practices that support automated testing.
• Promotes code through development, test, and production environments for orchestrator services and platform infrastructure.
• Provides follow-up production support, submits change control requests, and maintains required documentation.
• Applies software development methodology and architecture standards for agent orchestration and cloud-native services.
• Resolves technical issues within the engineer’s area of expertise, including performance and latency optimization.
• Participates in design, code, and test inspections; explains technical considerations at meetings; supports life-cycle workstreams.
• Understands client business functions and Vanguard technologies; interfaces with cross-functional teams.
• Ensures compliance with IT and Information Security policies; verifies deliverables meet requirements.
• Contributes to proof-of-concept, prototyping, and exploratory work for future AI platform capabilities.
• Participates in special projects and performs other duties as assigned.

Skills

Software engineering

Cloud-native AWS

Python

JavaScript/TypeScript

GitHub workflows

Communication

Stakeholder management

Education

Undergraduate degree

Tools

AWS

GitHub

Job description

Vanguard is seeking a seasoned software engineer to join the AI Powered Experiences team, building and supporting conversational AI orchestration platforms and shared AI infrastructure. You will deliver production-ready GenAI solutions by blending hands-on coding, AI practice, and collaboration with product and engineering teams.

The role covers agent orchestration, conversation history pipelines, model governance, and knowledge management across cloud-native services, with emphasis on scalable,