Senior Conversational AI Engineer - Dialogflow CX

Wipro; Louisville (KY); On-site; USD 60,000 - 135,000; Full time

Job summary

Wipro is seeking a skilled Conversational AI engineer in Louisville, KY to design and deploy Google CCAI-based customer engagement solutions. You will build Dialogflow CX agents, configure CCAI, and integrate with healthcare-related APIs, ensuring scalable, testable deployments.

This role requires strong application development experience and expertise in Google Cloud services, Vertex AI, REST APIs, and Java/Python/Node.js. Join a global team delivering impactful digital transformation projects.

Qualifications

• Experience in building conversational AI applications.
• Proficiency with Google Contact Center AI and Dialogflow CX.
• Strong REST API integration skills.
• Experience with Java, Python, or Node.js.

Responsibilities

• Build Dialogflow CX virtual agents.
• Configure CCAI solutions.
• Develop Agent Assist functionality.
• Implement knowledge connectors and integrations.
• Create conversational workflows.
• Integrate with healthcare applications and APIs.
• Support testing and production deployment.

Skills

Application development

Google CCAI

Dialogflow CX

Google Agent Assist

Vertex AI

Google Cloud Services

REST APIs

Java

Python

Node.js

Job description

Wipro is seeking a skilled Conversational AI engineer in Louisville, KY to design and deploy Google CCAI-based customer engagement solutions. You will build Dialogflow CX agents, configure CCAI, and integrate with healthcare-related APIs, ensuring scalable, testable deployments.

This role requires strong application development experience and expertise in Google Cloud services, Vertex AI, REST APIs, and Java/Python/Node.js. Join a global team delivering impactful digital transformation projects.