Conversation Systems Designer - AI Agent Behavior

UKG; Lowell (MA); On-site; USD 129,500 - 186,100; Full time

Job summary

UKG is looking for an experienced Conversation Designer for their AI Design Systems team in Lowell, Massachusetts. This role involves designing systems that shape AI behavior and rapidly testing patterns based on user interactions. Candidates should have over 7 years of experience in AI-driven systems and a portfolio showcasing their work.

Compensation ranges from $129,500 to $186,100, with potential for bonuses and stock awards. Join us to redefine AI operations in high-stakes environments!

Qualifications

• 7+ years of experience designing conversational or AI-driven systems.
• Portfolio showing end-to-end work, including systems thinking.
• Comfort working with structured data and content models.

Responsibilities

• Design AI behavior systems and refine conversation response patterns.
• Define how agents operate across a spectrum of autonomy.
• Rapidly test and refine systems based on user interactions.

Skills

Designing conversational or AI-driven systems

Structured content or interaction models

Working with structured data, schemas, or content models

Tools

Dialogflow

Rasa

Voiceflow

Job description

UKG is looking for an experienced Conversation Designer for their AI Design Systems team in Lowell, Massachusetts. This role involves designing systems that shape AI behavior and rapidly testing patterns based on user interactions. Candidates should have over 7 years of experience in AI-driven systems and a portfolio showcasing their work.

Compensation ranges from $129,500 to $186,100, with potential for bonuses and stock awards. Join us to redefine AI operations in high-stakes environments!