Convention Services Manager - Elevate Meetings & Events

HVMG - Hospitality Ventures Management Group; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

PayActive

PTO & Holidays

Health benefits

401(k) with match

Discounts

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Convention Services Manager at the Sonesta Gwinnett Place Atlanta in the process of becoming a Hyatt Regency. You will manage client relationships, oversee event planning, and coordinate across Sales, Catering, F&B, Front Office, and other teams to deliver signature experiences.

You’ll build trust with planners, own the client journey, and ensure flawless execution from contract through post-event follow-up, while enhancing revenue

Qualifications

• A college degree or two years of hotel experience.
• Previous experience in a similar or related position.
• Additional certifications may be considered.

Responsibilities

• Build lasting relationships with meeting planners, corporate clients, and social groups.
• Own the client journey from turnover through departure with clear communication.
• Lead planning and execution of meetings, conferences, conventions and events.
• Uncover client goals, timelines, expectations, and special requests during pre-planning.
• Create accurate BEOs, group resumes, event timelines, and operational docs.
• Lead pre-cons and planning meetings to align all departments.
• Coordinate handoffs with Sales and Catering for seamless execution.
• Elevate experiences by driving upgrades and food & beverage enhancements.
• Track event details, deadlines, and financial commitments for profitability.

Skills

Client relationship management

Event planning

Communication

Team leadership

Education

College degree or two years of hotel experience

Job description

HVMG - Hospitality Ventures Management Group is seeking a Convention Services Manager at the Sonesta Gwinnett Place Atlanta in the process of becoming a Hyatt Regency. You will manage client relationships, oversee event planning, and coordinate across Sales, Catering, F&B, Front Office, and other teams to deliver signature experiences.

You’ll build trust with planners, own the client journey, and ensure flawless execution from contract through post-event follow-up, while enhancing revenue