Controls Support Technician – Field Service & PLC

Westfalia Technologies; York (York County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401K and match options

Educational Assistance Reimbursement

Wellness Program

Paid Parental Leave

Job summary

Westfalia Technologies is seeking a Systems Support Technician (Controls Support) to provide field service, installation, commissioning, and technical support for automated material handling and control systems. You will troubleshoot PLC-based control systems, work on-site and remotely, and ensure safe operation of equipment.

The role requires collaboration with Engineering, Sales, and customers, performs service documentation, and may involve travel up to 30% to client sites.

Qualifications

• Bachelor’s degree in Electrical Engineering (BSEE) required.
• 1–4 years of experience in industrial controls, automation, or electro‑mechanical troubleshooting preferred.
• Experience with field service, technical support, or industrial maintenance is a plus.

Responsibilities

• Perform testing, troubleshooting, and diagnostics of PLC-based control systems at customer sites.
• Debug, modify, and document PLC and HMI programs for material handling equipment.
• Provide on-site and remote technical support, including on-call rotation for emergencies.
• Conduct control system inspections, verification, and validation during service visits.
• Coordinate with Engineering and Sales to resolve technical issues and meet customer requirements.

Skills

Rockwell/AB PLCs

HMI programming

Electrical troubleshooting

Communication skills

MS Office

Industrial networking

Education

Bachelor’s degree in Electrical Engineering (BSEE)

Tools

PanelView/FactoryTalk View

TIA Portal

DeviceNet/Industrial Ethernet

Job description

Westfalia Technologies is seeking a Systems Support Technician (Controls Support) to provide field service, installation, commissioning, and technical support for automated material handling and control systems. You will troubleshoot PLC-based control systems, work on-site and remotely, and ensure safe operation of equipment.

The role requires collaboration with Engineering, Sales, and customers, performs service documentation, and may involve travel up to 30% to client sites.