Automation Field Service Technician - On-Site & Travel

Westfalia Technologies Inc

Manchester Township (PA)

On-site

USD 55,000 - 90,000

Full time

10 days ago
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Benefits offered by this job

Competitive Salary
Medical, Dental, and Vision Coverage
401K with match
Educational Assistance
Wellness Program
Paid Parental Leave

Job summary

Westfalia Technologies Inc. is seeking a motivated Field Service Technician to perform foundational service, installation, and preventive maintenance on our automation equipment, with hands-on training provided.

The role requires travel to customer sites and collaboration with Sales, Engineering, and Service teams to resolve issues and ensure customer satisfaction. You will document service activities, assist with diagnostics, and follow safety procedures while developing technical skills in

Qualifications

  • Foundational mechanical and electrical troubleshooting capabilities.
  • Willingness to learn diagnostics tools, schematics, and preventative maintenance procedures.
  • Strong communication and customer service skills.

Responsibilities

  • Perform preventative maintenance, troubleshooting, and repair support on Westfalia equipment.
  • Assist with inspections, diagnostics, and service activities under guidance.
  • Document daily service reports, orders, and expenses.
  • Coordinate information between customers, supervisors, and internal teams.
  • Collaborate with Sales, Engineering, and Service teams to meet customer needs.
  • Follow safety procedures and develop technical skills.

Skills

Mechanical troubleshooting
Electrical troubleshooting
Customer service
Communication
Microsoft Office

Education

Technical school or vocational training in automation/electrical/mechanical systems

Tools

Diagnostic tools
Electrical schematics

Job description

Westfalia Technologies Inc. is seeking a motivated Field Service Technician to perform foundational service, installation, and preventive maintenance on our automation equipment, with hands-on training provided.

The role requires travel to customer sites and collaboration with Sales, Engineering, and Service teams to resolve issues and ensure customer satisfaction. You will document service activities, assist with diagnostics, and follow safety procedures while developing technical skills in

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