Control Room Supervisor: Lead Security Team

Securitas Security Services USA, Inc.; Jeffersonville (OH); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental

Company-paid life insurance

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. is seeking a Control Room Supervisor to oversee security staff across client sites and ensure disciplined adherence to post orders and reporting.

The role involves coaching employees, coordinating coverage, and maintaining quality service with strong customer focus. Candidates should have a high school diploma or GED plus at least 1 year of security experience; retail experience is preferred.

Qualifications

• High School Diploma or GED and 2 years of related experience or equivalent combination.
• Minimum 1 year of security experience preferred in retail.

Responsibilities

• Supervise Security Officers and other personnel at client sites.
• Ensure post orders are followed and rounds completed; file required reports.
• Provide coaching and discipline as needed; document actions.
• Assist with payroll and personnel information submissions.
• Coordinate staffing to ensure adequate post coverage.
• Inspect posts and brief subordinates on tasks.

Skills

Supervisory experience

Coaching and discipline

Trains security officers

Payroll submission

Customer service

Teamwork

Organizational skills

Written reports

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is seeking a Control Room Supervisor to oversee security staff across client sites and ensure disciplined adherence to post orders and reporting.

The role involves coaching employees, coordinating coverage, and maintaining quality service with strong customer focus. Candidates should have a high school diploma or GED plus at least 1 year of security experience; retail experience is preferred.