Control Room Operator – Gaming Systems & Live Support

Aristocrat Interactive; Lansing (MI); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Aristocrat Interactive in Lansing, MI is seeking a Control Room Operator to ensure ongoing reliability of gaming systems and support an exceptional customer experience. You will monitor systems, perform routine manual tasks, and log activities daily.

The ideal candidate has a high school diploma, strong computer skills, data reporting experience, and excellent written and verbal communication. A professional, detail-oriented mindset and adherence to protocols are essential.

Qualifications

• High School Diploma or equivalent is required.
• Proficiency with computer systems and applications.
• Experience in data reporting and a proven attention to detail.
• Prior experience as a control room operator or similar role.
• Strong verbal, interpersonal, and written communication skills.
• Positive, friendly, professional demeanor and discretion.

Responsabilités

• Monitor the status and integrity of gaming systems to guarantee seamless operation.
• Perform manual tasks in the systems application per directives.
• Prepare and report daily activities and incidents accurately.
• Meet monthly performance goals for accuracy, quality, and efficiency.
• Record activities and archive daily logs meticulously.
• Collaborate with the Delivery and Control Room Manager to ensure smooth operations.

Connaissances

Attention to detail

Verbal & written communication

Time management

Customer service

Formation

High School Diploma or equivalent

Outils

MS Office

System monitoring software

Description du poste

Aristocrat Interactive in Lansing, MI is seeking a Control Room Operator to ensure ongoing reliability of gaming systems and support an exceptional customer experience. You will monitor systems, perform routine manual tasks, and log activities daily.

The ideal candidate has a high school diploma, strong computer skills, data reporting experience, and excellent written and verbal communication. A professional, detail-oriented mindset and adherence to protocols are essential.