Contracts & Rebates Specialist

National Distribution & Contracting; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

National Distribution & Contracting is seeking a Contract & Rebate Specialist to manage contracts and rebates for distributors and end-users. You will process rebate requests, coordinate membership eligibility, and resolve vendor denials while maintaining contract data integrity.

The role requires attention to detail, strong communication, and data analysis skills, with responsibility for invoicing and reconciliation across trading partners.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Healthcare contracting knowledge preferred.
• Strong written and verbal communication skills.
• Microsoft Excel data analysis.
• Highly detail-oriented with strong analytical abilities.
• Strong problem-solving skills.

Responsibilities

• Process contracts and rebates for assigned vendors, including internal pricing and end-user rebates.
• Set up new customers and handle contract data entry uploads.
• Coordinate and track membership eligibility; maintain data integrity.
• Dispute rebates with vendor denials and analyze requests.
• Reconcile invoices, rebates, credits and debits with all trading partners.
• Monitor inbox and route messages to appropriate resources; provide admin support.

Skills

Written communication

Verbal communication

Analytical abilities

Problem solving

Detail oriented

Data analysis

Education

Bachelor's degree preferred

High school diploma required

Tools

Microsoft Excel

Job description

Position SummaryThe Contract & Rebate Specialist works with distributors on contracts and rebates and builds strong working relationships with dealers and vendors. This role processes NDC rebate requests for both internal special NDC pricing and rebates for end-user sales through NDC Dealers, coordinates and tracks membership eligibility for the company's rebate programs, and resolves issues arising from vendor denials of rebate claims or membership. The Specialist partners closely with the Contract Department to process sales and rebate contract data accurately, resolve disputes, and maintain the integrity of contract and eligibility records.Key ResponsibilitiesContract & Rebate ProcessingMaintain contracts and perform the rebate process for assigned vendors, including both internal special NDC pricing and rebates for end-user sales through NDC DealersComplete new customer set-up requirementsPerform data entry and upload of contract and rebate dataMembership Eligibility & Data IntegrityCoordinate and track contract member eligibilityValidate contract and rebate dataAudit contract files regularly for unassigned contracts, contracts nearing expiration, and duplicate recordsDispute Resolution & Vendor DenialsComplete the rebate dispute process and perform request analysis for assigned vendorsReconcile issues that result in vendor denials of rebate claims or membershipResolve exception issues and offer resolution services to trading partnersBilling & ReconciliationIssue invoices related to rebate processingIssue and reconcile rebate credits and debits to all trading partners for rebates, special pricing terms, and marketing promotionsCommunication & Administrative SupportMonitor the Contracts inbox and route messages to the proper resourceProvide feedback to the department head on workflow progress and provide administrative support to the departmentPerform other duties as assignedQualificationsA minimum of a high school diploma is required; a Bachelor's degree is preferredKnowledge of healthcare contracting preferredStrong written and verbal communication skillsMicrosoft Excel data analysisHighly detail-oriented with strong analytical abilitiesStrong problem-solving skillsCore CompetenciesContract & Rebate AdministrationData Accuracy & Attention to DetailDispute Resolution & Problem-SolvingCommunication & Relationship ManagementOrganization & Administrative SupportSuccess MetricsAccuracy and timeliness of rebate processing and contract maintenanceTimely resolution of rebate disputes and vendor denialsData accuracy across contract and membership eligibility recordsOn-time, accurate issuance of invoices, credits, and debitsReduction in exception items and duplicate or expired contract records