Contracts Coordinator, Vacation Ownership & Documentation

Socket.dev; Charleston (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance from

401k with company match

Stock purchase program

Paid Time Off

Paid Sick Days

Discount travel programs

Job summary

Hilton Grand Vacations is seeking a detail-oriented Contracts Coordinator to manage worksheet submissions from internal customers, generate and process vacation ownership agreements, and ensure accuracy and timeliness.

The role offers full-time status with excellent benefits, requiring proficiency in Microsoft Office and strong customer service. You will collaborate with Quality Assurance and Sales to complete contract files and support opening/closing procedures.

Qualifications

• Accurate and efficient computer skills; proficient in Microsoft Office.
• Must be able to work a varying schedule, including weekends and holidays.
• Strong attention to detail, ability to multi-task, and strong organizational skills.
• Strong customer service skills.
• Proficiency in speaking, writing, and reading English.

Responsibilities

• Accept worksheet submissions from internal customers in-person or via Contract Services phone system.
• Prepare, generate, and process vacation ownership contracts and related documents timely and accurately.
• Verify data verbally communicated and entered in company systems for policy compliance.
• Obtain credit card authorizations and process payments as needed.
• Retrieve credit reports for applicable sales types when needed.
• Maintain purchaser files per SOPs and review documents for completeness.
• Organize and scan all required documentation per SOPs.
• Send completed files to the corporate office per SOPs.
• Perform daily opening and closing procedures.
• Coordinate contract rescissions/cancellations as needed.
• Contribute to special projects and temporary assignments as requested.
• Collaborate with QA and Sales to obtain necessary documentation to complete files.

Skills

Microsoft Office

Attention to detail

Customer service

English proficiency

Job description

Hilton Grand Vacations is seeking a detail-oriented Contracts Coordinator to manage worksheet submissions from internal customers, generate and process vacation ownership agreements, and ensure accuracy and timeliness.

The role offers full-time status with excellent benefits, requiring proficiency in Microsoft Office and strong customer service. You will collaborate with Quality Assurance and Sales to complete contract files and support opening/closing procedures.