Contract Tech Support Specialist - Hybrid, Remote and Travel

gobravvo; Newark (NJ); Hybrid; USD 30,000 - 41,000; Full time

Job summary

gobravvo is seeking a Technical Support Specialist to maintain and support our tech stacks, with daily involvement in both remote and in‑person workflows. The role emphasizes precision, structured procedures, and timely issue resolution in a fast‑paced startup environment.

You will monitor systems, follow checklists, and collaborate with senior staff on more complex problems while traveling locally for on‑site tasks.

Qualifications

• Attention to detail and ability to follow structured procedures.
• Comfort with technology and browser‑based platforms.
• Reliable, disciplined, and able to handle time‑sensitive tasks.

Responsibilities

• Follow structured procedures and checklists with high accuracy.
• Monitor accounts, balances, and system statuses for operational continuity.
• Troubleshoot routine technical issues and elevate complex matters as needed.
• Maintain detailed, auditable records of actions and outcomes.
• Complete on‑site verification or setup tasks requiring local travel.
• Communicate effectively with team members and elevate issues appropriately.

Skills

Detail‑oriented

Structured processes

Tech‑savvy

Time management

Communication

Tools

Browser‑based systems

Job description

gobravvo is seeking a Technical Support Specialist to maintain and support our tech stacks, with daily involvement in both remote and in‑person workflows. The role emphasizes precision, structured procedures, and timely issue resolution in a fast‑paced startup environment.

You will monitor systems, follow checklists, and collaborate with senior staff on more complex problems while traveling locally for on‑site tasks.