Contract Systems Engineer II — Citrix/VMware & IT Ops

Innovaccer Analytics; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Innovaccer Inc. is seeking a contractor to join our IT team as a Systems Engineer II, with 6+ months duration.

The role focuses on managing enterprise Citrix, Windows, and VMware environments, delivering L2/L3 support, and owning end-user lifecycle management and Jira-based service tracking in a 24x7 operation. Responsibilities include onboarding/offboarding, AD/Azure AD/Google Workspace management, ticket handling, and ensuring compliance with SLAs while maintaining network and security basics.

Qualifications

• Experience managing enterprise Citrix/Windows/VMware environments.
• L2/L3 IT support experience in 24x7 operations.
• Experience with Jira for IT service tracking.

Responsibilities

• Onboard/offboard users including provisioning and license assignment
• Manage user lifecycles across AD, Azure AD, Google Workspace
• Track IT service requests using Jira and manage SLAs
• Administer Active Directory and Windows servers
• Support Citrix XenDesktop and XenApp environments
• Maintain networking basics and Meraki devices
• Backup of systems and network devices
• Troubleshoot Windows platform issues
• Handle end-user lifecycle management and access control
• Provide L2/L3 support for help desk

Skills

L2/L3 support

End-user onboarding

Networking fundamentals

Troubleshooting

Active Directory

Tools

Citrix XenDesktop 7

VMware

Hyper-V

SCOM

Jira

Azure AD

Google Workspace

Meraki

DNS/DHCP

RADIUS servers

Active Directory services

Job description

Innovaccer Inc. is seeking a contractor to join our IT team as a Systems Engineer II, with 6+ months duration.

The role focuses on managing enterprise Citrix, Windows, and VMware environments, delivering L2/L3 support, and owning end-user lifecycle management and Jira-based service tracking in a 24x7 operation. Responsibilities include onboarding/offboarding, AD/Azure AD/Google Workspace management, ticket handling, and ensuring compliance with SLAs while maintaining network and security basics.