Systems Engineer Specialist II – Contractor

Jobtailor; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an Experienced Systems Engineer II in New Jersey to support enterprise Citrix, Windows, and VMware environments. You will handle onboarding/offboarding, user lifecycle management, and 24x7 L2/L3 support across AD, Google Workspace, and Azure AD.

You will manage IT service requests in Jira, maintain backups, and support XenDesktop 7 environments and hosted/shared desktops. Strong networking and AD expertise are required.

Qualifications

• Experienced Systems Engineer II supporting enterprise-level Citrix, Windows, and VMware environments.
• Provide L2/L3 support in a 24x7 operational setup.
• Execute end-user onboarding/offboarding and lifecycle management across enterprise platforms.
• Hands-on experience with Citrix XenDesktop 7 and hosted/shared desktops.

Responsibilities

• Execute end-user onboarding and offboarding, including account provisioning/de-provisioning, device setup, access management, and license assignment.
• Manage user lifecycles across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools based on HR triggers.
• Track and manage IT service requests in Jira, including ticket creation, assignment, status updates, sprint tracking, and closure within SLAs.
• Manage IT infrastructure service requests and perform backups of systems and network devices.
• Administer Active Directory services and Windows utility servers; maintain AD environment and GPOs.

Skills

Active Directory

Citrix XenDesktop 7

L2/L3 Support

Networking Fundamentals

Google Workspace Administration

Tools

Jira

Meraki Devices

VMware

Windows Server

Terminal Servers

Hyper-V

IIS

SCOM

DNS

DHCP

Job description

• Execute end-user onboarding and offboarding, including account provisioning/de-provisioning, device setup, access management, and license assignment
• Manage user lifecycles across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools based on HR triggers
• Track and manage IT service requests in Jira, including ticket creation, assignment, status updates, sprint tracking, and closure within SLAs
• Manage IT infrastructure service requests
• Perform backups of systems and network devices
• Administer Active Directory services and Windows utility servers
• Maintain the Active Directory environment, including GPO-driven policies, user/group management, and potential cross-domain functionality
• Create accounts, troubleshoot, configure Active Directory, and provide L2/L3 support for the help desk
• Manage and troubleshoot the Citrix server environment
• Install, configure, troubleshoot, and support XenDesktop 7
• Support hosted shared desktops and persistent/non-persistent VDI machines

Requirements

• Experienced Systems Engineer II supporting enterprise-level Citrix, Windows, and VMware environments
• Provide L2/L3 support in a 24x7 operational setup
• Execute end-user onboarding/offboarding and lifecycle management across enterprise platforms
• Strong knowledge of networking fundamentals: TCP/IP, DNS, DHCP, and VLANs
• Hands-on experience with network switching concepts and configurations
• Understanding of LAN/WAN architecture, routing, and basic firewall concepts
• Hands-on experience with Meraki devices and environments
• Knowledge of Active Directory, Windows utility servers, DFS, Terminal Servers, Hyper-V, IIS, SCOM, and file servers
• Hands-on experience with Google Workspace and Azure AD
• Outstanding Windows troubleshooting skills
• Knowledge of DNS, DHCP, Certificate Authority, and RADIUS servers
• Full proven knowledge of Citrix XenDesktop 7
• Experience installing, configuring, troubleshooting, and supporting XenDesktop 7
• Knowledge of hosted shared desktops and persistent/non-persistent VDI machines

Core Competencies

Demonstrates expertise in managing user lifecycles and IT service requests across enterprise platforms, with a strong focus on Active Directory, Citrix, and Windows environments. Proficient in troubleshooting and supporting complex IT infrastructures while ensuring compliance with operational standards.

Highest-signal resume keywords

• Active Directory Management
• Citrix XenDesktop 7 Support
• L2/L3 Support
• Networking Fundamentals
• Google Workspace Administration

ATS Optimization Keywords

Hard Skills

• Account Provisioning
• Device Setup
• Access Management
• IT Service Request Management
• Network Switching
• LAN/WAN Architecture
• Windows Troubleshooting
• Backup Management
• Virtual Desktop Infrastructure
• Azure AD Management

Industry Keywords

• End-User Onboarding
• Lifecycle Management
• IT Infrastructure
• Service Level Agreements
• Cross-Domain Functionality

Tools & Technologies

• Jira
• Meraki Devices
• VMware
• Windows Utility Servers
• Terminal Servers
• Hyper-V
• IIS
• SCOM
• DNS
• DHCP