Contract Senior Technical Writer — Hybrid

Justworks, Inc.; New York (NY); Hybrid; USD 110,000 - 138,000; Full time

Job summary

Justworks, Inc. is seeking a Contract Senior Technical Writer for its Experience Design Team in New York City. This role focuses on documenting expertise, coordinating SME interviews, and creating repeatable processes to elevate client documentation and knowledge sharing.

The position is a hybrid remote/in‑person contract for 6 months, with an hourly pay rate of $80–$100 depending on experience. You will collaborate with product management, operations, and customer success to deliver

Qualifications

• Minimum of 7+ years of experience in editorial content writing, knowledge management, or journalism.
• A portfolio of work or similar samples of relevant writing.
• A background in journalism (or similar expository writing) is preferred.

Responsibilities

• Coordinate the intake of knowledge from SME stakeholders.
• Lead interviews (in‑person and virtual) with subject matter experts.
• Produce documentation that captures SMEs’ expertise and creates repeatable processes.
• Collaborate with cross‑functional teams to document our organization’s expertise.

Skills

Editorial writing

Knowledge management

Journalism

Cross‑functional collaboration

Education

Journalism background

Job description

Justworks, Inc. is seeking a Contract Senior Technical Writer for its Experience Design Team in New York City. This role focuses on documenting expertise, coordinating SME interviews, and creating repeatable processes to elevate client documentation and knowledge sharing.

The position is a hybrid remote/in‑person contract for 6 months, with an hourly pay rate of $80–$100 depending on experience. You will collaborate with product management, operations, and customer success to deliver