Senior Technical Writer

Motion Recruitment; Charlotte (NC); Hybrid; USD 64,747 - 74,390; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A prominent financial services company is seeking a Senior Technical Writer in Charlotte, NC. In this hybrid role, you will create user-friendly documentation for enterprise IT systems and collaborate with experts to ensure accuracy. The ideal candidate will have a strong background in technical writing, exceptional attention to detail, and the ability to communicate effectively across diverse audiences. This is a long-term contract opportunity offering a competitive benefits package and is suitable for candidates with strong multitasking skills and an adaptable mindset.

Qualifications

• Proven experience in technical writing within the IT domain.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Develop technical documentation for enterprise IT systems.
• Collaborate with SMEs and cross-functional teams.
• Create process maps and workflow visualizations.

Skills

Technical writing

Attention to detail

Communication skills

Multitasking

Process mapping

Version control

Adaptability

Collaboration

Tools

MS Excel

MS Word

Confluence

SharePoint

Copilot

Job description

Base Pay Range

$47.00/hr - $54.00/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Senior Technical Writer in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months + extensions/possible conversion.

We are seeking a Technical Writer with strong expertise in the IT domain to create clear, accurate, and user-friendly documentation for enterprise systems. This role requires the ability to translate complex technical concepts into content tailored for diverse audiences, including engineers and non-technical stakeholders. The ideal candidate will be detail-oriented, adaptable, and highly collaborative, with strong communication skills and the ability to manage multiple priorities in a dynamic environment.

What You Will Be Doing

• Develop technical documentation for enterprise IT systems, ensuring clarity and completeness.
• Collaborate with subject matter experts (SMEs) and cross-functional teams to gather information and validate content.
• Identify gaps in documentation and proactively address them.
• Tailor content for different audiences, from technical engineers to business stakeholders.
• Create process maps and workflow visualizations to support understanding of complex systems.
• Implement version control across all documentation deliverables.
• Manage multiple projects simultaneously, maintaining consistent follow-up with stakeholders.
• Ensure documentation aligns with organizational standards and supports knowledge transfer and retention.

Required Skills & Experience

• Proven experience in technical writing within the IT domain, with the ability to understand enterprise systems.
• Exceptional attention to detail and accuracy.
• Ability to ask probing questions professionally.
• Clear written and verbal communication.
• Confident yet diplomatic when pressing for information.
• Ability to set and maintain priorities, adapt to changing needs, and work independently.
• Strong multitasking skills and flexibility to meet project demands.
• Proficiency in MS Excel, MS Word, and Copilot (or equivalent tools).
• Knowledge of process mapping and workflow visualization.
• Experience with version control practices.
• Collaborative mindset with openness to feedback and change.

Desired Experience

• Familiarity with documentation’s role in upskilling and reskilling.
• Understanding of regulatory requirements in IT environments.
• Proficiency in Confluence, SharePoint, and similar platforms.
• AI proficiency: experience with effective prompting, iterative refinement, and output validation.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Quality Assurance, Strategy/Planning, and Training

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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