Contract Operations Specialist

Ultimate Staffing; Fenton (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Ultimate Staffing in Missouri is seeking an Operations Specialist for Contract Administration to join a fast-paced, detail-driven team. You will handle contract entries, document indexing, and customer communications with accuracy and care.

Ideal candidates have 1–2 years in admin or customer service, strong typing, and proficiency with MS Office. This role emphasizes organization, reliability, and a proactive, solution-focused attitude.

Qualifications

• 1–2 years of experience in administrative support, customer service, data entry, or call center environments.
• Typing speed of 20+ WPM.
• Working knowledge of Microsoft Office and Outlook.
• Strong attention to detail and follow-through.
• Eagerness to learn and grow.
• Reliable, goal-oriented, and accountable.

Responsibilities

• Process and enter contract information with speed and accuracy
• Scan, organize, and index documents to keep records clean and accessible
• Review cancellation requests and ensure all required documentation is received
• Communicate with customers and business partners via phone and email to resolve missing information
• Manage inbound calls with professionalism, empathy, and a solutions-focused mindset
• Document interactions and maintain accurate records
• Support departmental productivity goals while delivering a top-tier customer experience
• Jump in where needed and help support various administrative and operational functions

Skills

Detail-oriented

Customer service experience

Tools

Microsoft Office

Outlook

Job description

Ultimate Staffing in Missouri is seeking an Operations Specialist for Contract Administration to join a fast-paced, detail-driven team. You will handle contract entries, document indexing, and customer communications with accuracy and care.

Ideal candidates have 1–2 years in admin or customer service, strong typing, and proficiency with MS Office. This role emphasizes organization, reliability, and a proactive, solution-focused attitude.