Contract & Billing Specialist - Life Safety

SmartRecruiters, Inc.; Cranston Heights (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Paid time off

Professional development

Job summary

Wayman Fire Protection is seeking a Customer Contract Administrator to process billing, review quotes and contracts, and handle customer communications. The role collaborates with Sales and administration to ensure timely operations and high-quality service for internal and external customers.

The position requires multitasking, strong organizational skills, and the ability to work independently or in a team.

Qualifications

• Experience in life safety or related industry is a plus.
• Strong administrative and multitasking abilities.
• Excellent communication and teamwork skills.

Responsibilities

• Process billing and quotes from approved contracts and jobs.
• Review contracts and enter job details accurately.
• Field calls and emails from customers and provide timely responses.
• Support sales with reporting information and documentation.
• Assist with AR disputes, credits, and resolution with the department manager.
• Maintain attention to detail and quality in every task.

Skills

Customer service

Administrative support

Detail oriented

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Job description

Wayman Fire Protection is seeking a Customer Contract Administrator to process billing, review quotes and contracts, and handle customer communications. The role collaborates with Sales and administration to ensure timely operations and high-quality service for internal and external customers.

The position requires multitasking, strong organizational skills, and the ability to work independently or in a team.