Contingent Workforce Ops & Programs Specialist

Employee Relations Associates, Inc.; Charlotte (NC); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Employee Relations Associates, Inc. seeks a detail-oriented Program Specialist to support a large contingent workforce program, collaborating with internal teams, staffing suppliers, and workforce stakeholders to ensure compliant, accurate processes.

This early-career role offers growth in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination, with exposure to onboarding/offboarding, assignment management, and KPI reporting.

Competenze

• 1–3 years of professional experience in recruiting, staffing, HR, workforce management, program coordination, or a related field
• Strong organizational skills and excellent attention to detail
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office, particularly Excel, Outlook, and PowerPoint
• Comfortable working with data, systems, and process-driven workflows
• Experience with a Vendor Management System (VMS), Applicant Tracking System (ATS), or HRIS is preferred but not required

Mansioni

• Support the onboarding, offboarding, and assignment management of contingent workers
• Maintain accurate worker and assignment information within a Vendor Management System (VMS)
• Monitor required documentation and help ensure compliance with established program processes
• Track program activity, compile data, and assist with reports and KPI summaries
• Coordinate communication between hiring managers, staffing suppliers, and internal business partners
• Respond to routine program questions and help troubleshoot basic process or system issues
• Escalate more complex issues to the appropriate team members
• Assist with audits, data validation, and general program administration
• Participate in process improvement initiatives designed to increase efficiency and improve the overall contingent workforce experience

Conoscenze

Recruiting coordination

Workforce management

Vendor management

Data analysis

Microsoft Office

Communication skills

ATS/HRIS knowledge

Strumenti

VMS

ATS

HRIS

Excel

Outlook

PowerPoint

Descrizione del lavoro

Employee Relations Associates, Inc. seeks a detail-oriented Program Specialist to support a large contingent workforce program, collaborating with internal teams, staffing suppliers, and workforce stakeholders to ensure compliant, accurate processes.

This early-career role offers growth in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination, with exposure to onboarding/offboarding, assignment management, and KPI reporting.