Contingent Workforce Operations Specialist

Employee Relations Associates, Inc.; Charlotte (NC); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

" TalentBridge employees are eligible"

Job summary

Employee Relations Associates, Inc. is seeking a detail-oriented Program Specialist to support the day-to-day operations of a large contingent workforce program. You will work with internal partners, staffing suppliers, and workforce stakeholders to ensure processes run smoothly and compliantly.

This role offers growth in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination for early-career professionals.

Qualifications

• 1–3 years of professional experience in recruiting, staffing, HR, or program coordination.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office, especially Excel, Outlook, and PowerPoint.
• Experience with VMS, ATS, or HRIS is preferred but not required.

Responsibilities

• Support onboarding, offboarding, and assignment management of contingent workers.
• Maintain accurate worker and assignment data in a Vendor Management System.
• Monitor documentation and ensure compliance with program processes.
• Track activity, assist with reports and KPI summaries.
• Coordinate communication among hiring managers, staffing suppliers, and internal partners.
• Respond to routine questions and help troubleshoot process or system issues.
• Escalate complex issues to appropriate teams.
• Assist with audits, data validation, and general program administration.
• Participate in process improvement initiatives to increase efficiency and improve the contingent workforce experience.

Skills

Experience 1-3 years

Organizational skills

Attention to detail

Communication skills

Microsoft Office

Excel

Outlook

PowerPoint

Data handling

VMS experience

ATS experience

HRIS experience

Tools

VMS

ATS

HRIS

Job description

Employee Relations Associates, Inc. is seeking a detail-oriented Program Specialist to support the day-to-day operations of a large contingent workforce program. You will work with internal partners, staffing suppliers, and workforce stakeholders to ensure processes run smoothly and compliantly.

This role offers growth in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination for early-career professionals.