Contingent Workforce Program Specialist

Employee Relations Associates, Inc.; Charlotte (NC); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

" TalentBridge employees are eligible"

Job summary

Employee Relations Associates, Inc. is seeking a detail-oriented Program Specialist to support the day-to-day operations of a large contingent workforce program. You will work with internal partners, staffing suppliers, and workforce stakeholders to ensure processes run smoothly and compliantly.

This role offers growth in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination for early-career professionals.

Qualifications

• 1–3 years of professional experience in recruiting, staffing, HR, or program coordination.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office, especially Excel, Outlook, and PowerPoint.
• Experience with VMS, ATS, or HRIS is preferred but not required.

Responsibilities

• Support onboarding, offboarding, and assignment management of contingent workers.
• Maintain accurate worker and assignment data in a Vendor Management System.
• Monitor documentation and ensure compliance with program processes.
• Track activity, assist with reports and KPI summaries.
• Coordinate communication among hiring managers, staffing suppliers, and internal partners.
• Respond to routine questions and help troubleshoot process or system issues.
• Escalate complex issues to appropriate teams.
• Assist with audits, data validation, and general program administration.
• Participate in process improvement initiatives to increase efficiency and improve the contingent workforce experience.

Skills

Experience 1-3 years

Organizational skills

Attention to detail

Communication skills

Microsoft Office

Excel

Outlook

PowerPoint

Data handling

VMS experience

ATS experience

HRIS experience

Tools

VMS

ATS

HRIS

Job description

We are seeking a detail-oriented Program Specialist to support the day-to-day operations of a large contingent workforce program. This role will work closely with internal business partners, staffing suppliers, and workforce stakeholders to help ensure contingent worker processes run smoothly, accurately, and in compliance with established procedures.

This is an excellent opportunity for an early-career professional looking to grow their experience in contingent workforce management, staffing operations, vendor management, HR operations, or program coordination.

Key Responsibilities

• Support the onboarding, offboarding, and assignment management of contingent workers
• Maintain accurate worker and assignment information within a Vendor Management System (VMS)
• Monitor required documentation and help ensure compliance with established program processes
• Track program activity, compile data, and assist with reports and KPI summaries
• Coordinate communication between hiring managers, staffing suppliers, and internal business partners
• Respond to routine program questions and help troubleshoot basic process or system issues
• Escalate more complex issues to the appropriate team members
• Assist with audits, data validation, and general program administration
• Participate in process improvement initiatives designed to increase efficiency and improve the overall contingent workforce experience

Qualifications

• 1–3 years of professional experience in recruiting, staffing, HR, workforce management, program coordination, or a related field
• Strong organizational skills and excellent attention to detail
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office, particularly Excel, Outlook, and PowerPoint
• Comfortable working with data, systems, and process-driven workflows
• Experience with a Vendor Management System (VMS), Applicant Tracking System (ATS), or HRIS is preferred but not required

Ideal Background

Candidates with experience in staffing agencies, MSP programs, contingent labor programs, recruiting coordination, HR operations, vendor management, or workforce administration are strongly encouraged to apply.

Benefits

• " TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!"