Contents Operations Lead – Restoration

IICRC; Kennewick (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company paid life insurance

Long-term disability

Paid holidays after 90 days

401(k) with company match

Laptop, Cell phone, and IPad

Job summary

SERVPRO Franchise in Washington state is seeking a Contents Manager to lead the contents division and ensure projects are scoped, documented, processed, stored, and completed safely, efficiently, and profitably. You will supervise the Contents Supervisors and manage capacity, inventory, and customer experience.

The role emphasizes leadership, reliability, and the ability to thrive in challenging situations, with a competitive pay rate and opportunities for growth within the franchise network.

Qualifications

• Excellent written and verbal communication required.
• Experience in cleaning/restoration preferred.
• High school diploma or GED required.

Responsibilities

• Lead, train, and hold accountable Contents Supervisors and production staff.
• Manage staffing, scheduling, and capacity to meet demand.
• Oversee scoping, packing, transport, cleaning, deodorization, storage, and pack-outs.
• Maintain inventory accuracy and proper documentation of contents.

Skills

Communication skills

Restoration experience

Education

High school diploma/GED

Job description

SERVPRO Franchise in Washington state is seeking a Contents Manager to lead the contents division and ensure projects are scoped, documented, processed, stored, and completed safely, efficiently, and profitably. You will supervise the Contents Supervisors and manage capacity, inventory, and customer experience.

The role emphasizes leadership, reliability, and the ability to thrive in challenging situations, with a competitive pay rate and opportunities for growth within the franchise network.