Contents Restoration Lead - Hands-On Team Manager

IICRC; Omaha (NE); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

On Site Fitness/ Gym

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Company parties

Competitive salary

Dental insurance

Job summary

SERVPRO Team Toft is seeking a Restoration Contents Manager to lead our contents restoration operations. This hands‑on management role requires guiding a team, managing projects, and staying involved in production when needed.

Ideal candidates bring 2+ years in contents cleaning/restoration and strong leadership, communication, and organizational skills to drive customer satisfaction and profitability. Local travel may be required.

Qualifications

• Bachelor’s degree or equivalent in a related field preferred.
• Minimum 3 years of operations experience.
• Minimum 1 year of management or supervisory experience.
• At least 2 years of experience in cleaning, contents restoration, or construction.
• Industry certifications are strongly preferred.

Responsibilities

• Oversee daily contents department operations, projects, and production schedules.
• Develop project scopes, prepare estimates, and obtain customer/client approvals.
• Schedule employees, coordinate resources, and manage project timelines.
• Monitor departmental expenses, equipment, supplies, and inventory.
• Maintain accurate job documentation and communicate with customers, clients, and internal teams.

Skills

Leadership

Operations management

People management

Cleaning & restoration experience

Certifications preferred

Communication

Problem-solving

Education

High school diploma or GED

College degree preferred

Job description

SERVPRO Team Toft is seeking a Restoration Contents Manager to lead our contents restoration operations. This hands‑on management role requires guiding a team, managing projects, and staying involved in production when needed.

Ideal candidates bring 2+ years in contents cleaning/restoration and strong leadership, communication, and organizational skills to drive customer satisfaction and profitability. Local travel may be required.