Content Operations Manager

Basilio Inc; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Basilio Inc is a growth and marketing company delivering on-brand content across video, written, and social formats. As Content Operations Manager, you drive the end‑to‑end process from briefs to publish, coordinating writers, editors, and designers to meet cadence and quality targets in a remote-first setting.

You will build scalable systems for repeatable production, track throughput and quality, and ensure brand voice and factual accuracy across a high volume of output while leveraging AI

Qualifications

• Bachelor's degree in Marketing, Communications, Operations, or related field, or equivalent experience.
• 4–6 years in content operations, editorial management, or production.

Responsibilities

• Own the content pipeline from brief to publish across every client.
• Manage writers, editors, and designers to hit cadence and quality.
• Build and maintain systems that make content production repeatable.
• Report throughput, quality, and results to account teams.
• Repurpose assets into more formats and channels to stretch reach.
• Maintain brand voice and factual accuracy across high volume output.

Skills

Fluent English

Strong organization

Self-starter

Reliable internet

Clear written and verbal communication

Education

Bachelor's degree in Marketing/Communications/Operations

Tools

Asana

Notion

Google Workspace

WordPress

Social schedulers

ChatGPT

Claude

OpenRouter

Qwen

Job description

Job Summary

Basilio produces on-brand content at volume across video, written, and social so clients stay in front of buyers every week.

As a Content Operations Manager at Basilio Inc, you run the machine that turns briefs into published content at volume. You sit inside the Content at Scale team, own your results, and are measured on what you move, not hours logged.

Basilio Inc is a growth and marketing company that builds and runs brands across Amazon, Walmart, TikTok Shop, and the open web. We hire operators, train them on proven systems, and give them real accounts to run. This is a remote-first, outcome-owned role for someone who wants to do the best work of their career on brands that are actually scaling.

What You Will Own

• Own the content pipeline from brief to publish across every client
• Manage writers, editors, and designers to hit cadence and quality
• Build and maintain the systems that make content production repeatable
• Report throughput, quality, and results to account teams
• Repurpose every asset into more formats and channels to stretch its reach
• Hold brand voice and factual accuracy across a high volume of output
• Track what performs and feed it back into the next round of content

A Typical Week

• Move your core metrics: on-time publish rate and throughput per team member
• Hands‑on execution in Asana or Notion, Google Workspace, WordPress
• Sync with content strategists, designers, SEO, and social teams and report progress

What Success Looks Like

• First 30 to 60 days: you are fully ramped on your accounts and tools and already moving on‑time publish rate
• Ongoing: you consistently hit target on on‑time publish rate and throughput per team member
• You leave every account, campaign, or project measurably better than you found it

Competencies

• Process and people management
• Calm under high volume
• AI fluency: strong prompting and sound judgment on when to trust or override a model (required)
• Ownership: you run your lane end to end and are measured on the outcome
• Clear, direct written and verbal communication
• Comfort working in a fast, data‑driven, remote‑first team
• Discipline with process, deadlines, and documentation
• Coachability: you take feedback and turn it into better work fast

Education

Bachelor's degree in Marketing, Communications, Operations, or a related field, or equivalent experience.

Work Experience

4 to 6 years in content operations, editorial management, or production.

Tools You Will Use

• Asana or Notion
• Google Workspace
• WordPress
• social schedulers
• ChatGPT (OpenAI)
• Claude (Anthropic)
• OpenRouter
• Qwen

What You Bring

• Fluent English, written and spoken
• Strong organization and the ability to juggle multiple priorities
• A self‑starter who does not need to be chased
• Reliable high‑speed internet and a professional remote setup

Key Performance Indicators

• On‑time publish rate
• Throughput per team member
• Quality and consistency across output
• Cadence held across accounts
• Quality and consistency of your work as reviewed by your lead
• Reliability: you hit deadlines and communicate early when something is at risk

Who You Will Work With

You work alongside content strategists, designers, SEO, and social teams across every client. You report to your division director and partner directly with account teams and, where the role calls for it, clients.

Working With AI (Required)

AI experience is required for this role. You are fluent with ChatGPT (OpenAI) and Claude (Anthropic), comfortable running models through OpenRouter and open models such as Qwen, and you write clear, effective prompts. Most of the work at Basilio Inc is AI‑augmented, so you use AI to work faster and sharper every day while owning the judgment, accuracy, and final result yourself.

Use AI to produce more, faster: outlines, drafts, repurposing, and editing support. You own voice, accuracy, and originality, and you edit AI drafts into work that is genuinely on‑brand and correct.

Growth Path

Clear path from Manager to Senior Manager to Department Director as you grow the results and the team, with leadership development along the way.

Job Specifications

• Department: Content at Scale
• Employment Type: Full‑time
• Work Setup: Remote
• Level: Manager
• Experience: 4-6 years
• Compensation: base plus performance‑based commission and bonuses tied to the results you drive