Content Designer II — Clear UX Writing for Financial Products

Affirm; United States; À distance; USD 106 000 - 156 000; Plein temps

Avantages offerts par ce poste

Health coverage

Monthly stipends

Generous holiday calendar

Employee stock purchase plan

Résumé du poste

Affirm is seeking a Content Designer II to craft clear, trustworthy product experiences across web and mobile. You’ll be embedded with a product team, shaping flows, IA, and customer communications with a content-first mindset.

You’ll collaborate with Design, Research, PM, Eng, Brand, Legal, Compliance, and CX, using research and feedback to improve usability and accessibility while keeping customers informed and confident.

Qualifications

• 2+ years of experience in content design or UX writing.
• Portfolio showing UX writing craft and shipped product experiences.
• Strong understanding of UX writing, IA, usability, accessibility, research, and product development.

Responsabilités

• Contribute content design to product flows, IA, and notifications.
• Collaborate cross-functionally with Design, Research, PM, Eng, Brand, Legal, and CX.
• Identify content and usability opportunities to improve product experiences.
• Write clear, accurate in-product content across flows, emails, and touchpoints.
• Use research, experimentation, feedback to improve content decisions.
• Participate in sprints, critiques, and reviews advocating for clarity.

Connaissances

UX writing

Content strategy

Information architecture

Accessibility

Research

Collaboration

Description du poste

Affirm is seeking a Content Designer II to craft clear, trustworthy product experiences across web and mobile. You’ll be embedded with a product team, shaping flows, IA, and customer communications with a content-first mindset.

You’ll collaborate with Design, Research, PM, Eng, Brand, Legal, Compliance, and CX, using research and feedback to improve usability and accessibility while keeping customers informed and confident.