Content & Communications Lead — Change & Engagement

Sunstate Equipment Co.; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Sunstate Equipment Co. seeks a Content & Communications Manager to craft engaging employee and external communications across channels. You will translate business priorities into clear messages and tell stories that bring Sunstate's brand and culture to life.

You will lead social and digital content development, partner with design, and manage internal channels like the intranet and Sunstate Connect app, while guiding communications through enterprise initiatives and organizational change.

Qualifications

• Bachelor's degree or equivalent in Communications, Journalism, Marketing, Public Relations or a related field.
• 5+ years of professional experience in corporate communications, employee communications, content development or related field.
• Exceptional writing and editing skills with the ability to simplify complex topics for diverse audiences.
• Experience developing employee communications and supporting organizational change or enterprise-wide initiatives.
• Strong communications and editorial judgment, including handling sensitive topics and confidential information.
• Experience working with internal communications, employee engagement or digital publishing platforms.
• Strong organizational and project management skills with ability to manage multiple priorities across teams.
• Knowledge of AI tools for content development and ideation with emphasis on maintaining brand voice and accuracy.

Responsibilities

• Develop, write and edit clear, compelling communications for employees and external audiences across channels and formats.
• Translate priorities into accessible, actionable communications.
• Tell employee, customer, community and business stories to bring the Sunstate brand and culture to life.
• Ensure communications reflect Sunstate's voice across audiences and channels.
• Review and refine communications for clarity, tone, and editorial quality.
• Develop social and digital content and collaborate with design on creative execution.
• Partner with Change Management and business leaders to create communications for enterprise initiatives and organizational change.
• Explain changes to employees with clear, audience-centered messaging, focusing on impact and rationale.
• Provide sound communication judgment for complex or sensitive initiatives.
• Own and manage key employee communication channels (intranet, Sunstate Connect app, internal displays).
• Lead content strategy and governance of internal channels to improve reach and relevance.
• Manage publishing and audience targeting across internal platforms.
• Use analytics and feedback to improve content and channel strategy.

Skills

Writing & editing

Editorial judgment

Project management

AI content tools

Storytelling

Education

Bachelor's degree or equivalent in Communications/Journalism/Marketing/Public Relations

Tools

Marketing Cloud

ComSuite

HubEngage

Job description

Sunstate Equipment Co. seeks a Content & Communications Manager to craft engaging employee and external communications across channels. You will translate business priorities into clear messages and tell stories that bring Sunstate's brand and culture to life.

You will lead social and digital content development, partner with design, and manage internal channels like the intranet and Sunstate Connect app, while guiding communications through enterprise initiatives and organizational change.