Consumer Loan Specialist II — Phone‑Based Funding & Service

SchoolsFirst FCU; Riverside (CA); On-site; USD 46,000 - 67,000; Full time

Job summary

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative II to provide World Class personal service by phone, handling intermediate consumer lending transactions and guiding members through loan options.

You will gather necessary documents, process applications, fund loans and maintain accurate records while delivering consultative product information to Members. This role requires 1-3 years of related experience and a HS diploma.

Qualifications

• High School Diploma or GED required.
• 1-3 years of prior related experience required.
• Excellent oral and written communication skills.

Responsibilities

• Serve the Membership by providing World Class personal service primarily via the phone.
• Submit consumer loan applications for decisions and gather relevant documents.
• Process, fund and provide consultative information on loans and credit products.
• Enter data accurately and maintain loan records with attention to processing times.

Skills

Phone support

Consumer lending

Loan applications

Data entry

Communication skills

Education

High School Diploma or GED

Job description

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative II to provide World Class personal service by phone, handling intermediate consumer lending transactions and guiding members through loan options.

You will gather necessary documents, process applications, fund loans and maintain accurate records while delivering consultative product information to Members. This role requires 1-3 years of related experience and a HS diploma.