Consumer Lending Solutions Specialist

Mariner Finance; Palatka (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a customer-focused associate at our Palatka, FL branch. The role offers a base pay of $18.00–$23.58 per hour plus a monthly incentive based on performance.

This on-site position requires delivering excellent service, processing loan applications, and promoting available products while meeting branch goals. Responsibilities include analyzing credit information, contacting past-due customers, handling cash deposits, and complying with federal, state, and local laws.

Qualifications

• One year of experience in a customer service or sales role.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Ability to learn financial services programs.
• Ability to complete duties in a timely, accurate manner.
• Strong problem-solving and interpersonal skills in demanding situations.
• Must obtain licenses to sell insurance products offered to customers by the branch.
• Must work at the assigned branch location unless an emergency is declared by the company.

Responsibilities

• Provide exceptional customer service by solving problems, presenting loan solutions based on customer needs, and promoting all sales products.
• Process credit loan applications; analyze credit and financial information for customers.
• Proactively contact customers with past due balances to offer solutions and resolve delinquency.
• Meet or exceed branch goals related to selling company products and services.
• Learn applicable laws to ensure compliant actions.
• Maintain a cash drawer, process payments, and deliver deposits to banks as required.
• May perform additional duties based on market demand and branch staffing.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Interpersonal skills

Bilingual (Spanish/English)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer-focused associate at our Palatka, FL branch. The role offers a base pay of $18.00–$23.58 per hour plus a monthly incentive based on performance.

This on-site position requires delivering excellent service, processing loan applications, and promoting available products while meeting branch goals. Responsibilities include analyzing credit information, contacting past-due customers, handling cash deposits, and complying with federal, state, and local laws.