Consumer Insights and Analytics Contractor

Cella by Randstad Digital; Framingham (MA); Hybrid; USD 48,000 - 59,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life Insurance

Short-term Disability

401K Plan

Job summary

Cella by Randstad Digital in Framingham, MA is seeking a Consumer Insights and Analytics Contractor to lead quantitative and qualitative research and translate data into dashboards and strategic recommendations. The role supports Marketing, Store Experience, and Merchandising in a fast-paced retail environment.

The position offers a hybrid work arrangement with on-site presence in Framingham every Tuesday and Wednesday, and flexible remote work on other days.

Qualifications

• Bachelor's degree with 3-5+ years in consumer insights, market research, or data analytics.
• Proven ability to analyze large datasets and translate findings into insights.
• Strong data storytelling and concise visual communication for leadership.
• Proficiency with Excel and data-visualization/dashboarding tools.

Responsibilities

• Lead tracking studies and monthly/seasonal insights.
• Analyze Voice of Customer feedback for brand strengths and opportunities.
• Build clear dashboards to socialize feedback and trends.
• Craft executive-ready data stories and actionable recommendations.
• Partner with internal teams to align insights with priorities.

Skills

Analytical capability

Data storytelling

Data visualization

Excel / PowerPoint

Cross-functional collaboration

Education

Bachelor's degree in relevant field

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Consumer Insights and Analytics Contractor

Framingham, MA | Job #1364222

Location: Framingham, Massachusetts

Job Type: Contract

Weekly Commitment: 40 hours per week.

Compensation Range: $35.00 - 43.33 per hour

We are seeking a highly motivated Consumer Insights & Analytics Contractor to join a high-impact research team supporting a leading Fortune 100 multi-channel retail organization.

In this role, you will lead key quantitative and qualitative research initiatives using customer panels and voice-of-customer data to uncover meaningful consumer trends across the U.S. retail landscape. You will translate complex datasets into compelling dashboards, data stories, and strategic recommendations that directly influence leadership decision-making across Marketing, Store Experience, and Merchandising.

Work Arrangement: Hybrid schedule requiring on-site presence in Framingham, MA every Tuesday and Wednesday, with flexibility for remote work on remaining days.

Responsibilities:

• Quantitative Research Leadership: Lead key tracking studies, including monthly and seasonal tracking insights, panel health management, and customer engagement activities.
• Voice of Customer (VoC) Analysis: Uncover actionable insights from unaided customer feedback to analyze perceptions, market positioning, and brand strengths/opportunities across the retail landscape.
• Dashboards & Visual Reporting: Build clear, user-friendly dashboards and reporting tools to socialize consumer feedback and data trends across broader business teams.
• Data Storytelling & Recommendations: Analyze quantitative datasets and bring the "why" to life through qualitative insights; craft clear, executive-ready presentations that communicate actionable business recommendations.
• Cross-Functional Collaboration: Partner closely with internal business units to ensure insights align with strategic priorities and deliver high-quality work on schedule.

Qualifications:

• Education & Experience: Bachelor's degree with 3-5+ years of experience in consumer insights, market research, or data analytics (retail or agency experience preferred).
• Analytical Capability: Proven experience working with large datasets, customer panels, and quantitative tracking research.
• Data Storytelling & Presentation: Outstanding ability to translate complex data into clear, concise visual stories and actionable business strategies.
• Technical Skills: Advanced proficiency in Microsoft Office (Excel, PowerPoint) and data visualization/dashboarding tools.
• Attributes: Naturally curious, detail-oriented, and passionate about understanding customer behavior in a fast-paced retail environment.

JOBID: 102026-164222 #LI-CELLA #LI-CN1

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• and life insurance offerings
• short-term disability
• and a 401K plan (all benefits are based on eligibility)

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Cella is an equal opportunity employer.