Consulting & Transformation Director

LS Solutions; Seattle (WA); On-site; USD 180,000 - 230,000; Full time

Job summary

LS Solutions is seeking a Technical Director for ServiceNow Consulting & Transformation in Seattle to lead client implementations and provide strategic architectural guidance. You will oversee multiple workstreams from planning to post-engagement support, ensuring alignment with client goals and industry standards.

The role requires eight+ years of ServiceNow consulting, proven project leadership, and the ability to travel.

Qualifications

• Minimum eight years of recent ServiceNow technology consulting experience with proven project leadership.
• Bachelor’s degree in a relevant field; CSA or CTA preferred.
• Delivery of at least five ServiceNow projects.
• Strong analytical, problem‑solving, and strategic thinking skills with ability to communicate technical concepts to diverse audiences.
• Ability to travel as needed and work legally in the U.S. without sponsorship.

Responsibilities

• Lead ServiceNow projects ensuring alignment with client goals and industry standards.
• Mentor team members and clients on platform operations, upgrades, and development.
• Develop project roadmaps, stay current with platform updates, and engage with decision-makers.
• Drive business development activities including proposals and solution management.
• Manage engagements within financial policies and foster continuous learning within teams.
• Build and maintain client relationships and internal networks to leverage firm capabilities.
• Uphold integrity, professionalism, and a respectful work environment.

Skills

ServiceNow

Project Leadership

Client Mentorship

Strategic Thinking

Communication

Travel

Education

Bachelor’s Degree

CSA Certification

CTA Certification

Job description

Role Overview

A Technical Director in ServiceNow Consulting & Transformation leads client implementations, providing strategic architectural guidance and overseeing multiple workstreams from planning to post-engagement support.

Key Responsibilities

• Lead ServiceNow projects, ensuring alignment with client goals and industry standards.
• Mentor team members and clients on platform operations, upgrades, and development.
• Develop project roadmaps, stay current with platform updates, and engage with decision-makers.
• Drive business development activities, including proposals and solution management.
• Manage engagements within financial policies and foster continuous learning within teams.
• Build and maintain key client relationships and internal networks to leverage firm-wide capabilities.
• Uphold integrity, professionalism, and a respectful work environment.

Qualifications & Skills

• Minimum eight years of recent ServiceNow technology consulting experience, with proven project leadership.
• Bachelor’s degree in a relevant field; ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) preferred.
• Successful delivery of at least five ServiceNow projects.
• Strong analytical, problem-solving, and strategic thinking skills, with the ability to communicate technical concepts to diverse audiences.
• Ability to travel as needed and work legally in the U.S. without sponsorship.

Additional Information

The role offers opportunities for professional growth, collaboration, and impact within a supportive environment, emphasizing integrity, diversity, and inclusion.