Consultant, Technical Account Manager

dell; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Dell Technologies is seeking a Consultant, Technical Account Manager to support customers in disconnected environments and act as a subject matter expert for data center infrastructure products and solutions.

You will work with Federal customers and partners as they implement AI solutions in secure spaces, ensuring environmental stability and proactive issue avoidance across Dell ecosystems, in Draper, Utah.

Responsibilities

• Supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions.
• Working with Federal customers and partners as they implement AI solutions in secure spaces.

Job description

Consultant, Technical Account Manager

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer’s go-to person when there’s an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction.

Join us to do the best work of your career and make a profound social impact as a Consultant, Technical Account Manager on our Technical Account Manager team in Draper, Utah.

What you’ll achieve:

As a Consultant, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.