Consultant, Technical Account Manager

Dell Inc.; Draper (UT); Hybrid; USD 100,000 - 180,000; Full time

Job summary

Dell Technologies' Technical Account Managers address customers' needs, keep the information infrastructure available, and drive proactive technical activities. Join us to do the best work of your career as a Consultant, Technical Account Manager on our TAM team in Draper, Utah.

You will support customers in disconnected environments and serve as a subject matter expert for Dell Technologies data center infrastructure products and solutions, including AI deployments for Federal customers.

Job description

Consultant, Technical Account Manager

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users andkeeping the information infrastructure available at all times. Much more than the customer’s go-to person whenthere’san issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur.TAMs work closely with a range of colleagues toidentifysales opportunities, drive best support practices, deliver consistent servicelevelsand ensure complete customer satisfaction.

Join us to do the best work of your career and make a profound social impact asa Consultant, Technical Account Manager on ourTechnical Account Managerteam in Draper, Utah.

Whatyou’llachieve:

As aConsultant, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.