Consultant Success & Continuity Director
Evergreenhealthcarepartners
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Job summary
Evergreen Healthcare Partners is seeking a Consultant Success Director to lead post-placement engagement, retention, and redeployment across a portfolio of consultant accounts. You will partner with clients, client partnership teams, and cross-functional leaders to ensure delivery success and ongoing consultant satisfaction.
In this fast-paced role you will own performance conversations, mitigate risks, and foster a culture of belonging aligned with Evergreen’s values, while supporting growth
Qualifications
- 5+ years in recruiting, customer success, or account management in healthcare IT.
- Experience staffing Epic-related needs.
- Proven track record managing a high-volume consultant relationships.
- Comfort with performance conversations and escalations.
- Strong relationship-building with candidates, consultants, and stakeholders.
- Experience building talent pipelines via proactive sourcing and networking.
- Proficiency with ATS, LinkedIn Recruiter, and sourcing tools.
- Proficiency with O365, HubSpot, and Workday; quick learner of new tools.
- Aptitude for AI-enabled tools.
Responsibilities
- Manage consultant engagement, retention, and redeployment post-placement.
- Support extensions and alignment with client needs.
- Address performance concerns with consultants and communicate with clients.
- Strengthen consultant connection to Evergreen community and culture.
Skills
Tools
Job description
Evergreen Healthcare Partners is seeking a Consultant Success Director to lead post-placement engagement, retention, and redeployment across a portfolio of consultant accounts. You will partner with clients, client partnership teams, and cross-functional leaders to ensure delivery success and ongoing consultant satisfaction.
In this fast-paced role you will own performance conversations, mitigate risks, and foster a culture of belonging aligned with Evergreen’s values, while supporting growth
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