Consultant Agent | Work From Home | Full Benefits

spadepartners; United States; Remote; USD 52,000 - 58,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Remote work opportunities

Flexible working hours

Career growth

Job summary

spadepartners is seeking a results-driven representative to handle calls and assist union members with benefit information. You will schedule appointments, present benefits virtually, and complete applications while maintaining quality-control standards.

The role offers flexible hours, remote work-from-home opportunities, and ongoing leadership development with a strong focus on customer service and relationship-building.

Qualifications

• High school diploma or equivalent required.
• Customer service or retail experience preferred but not required.
• Post-secondary education is an asset but not required.
• Strong communication and interpersonal skills.
• Effective time-management and organizational abilities.

Responsibilities

• Handle inbound and outbound calls.
• Schedule appointments with union members who have requested benefit information.
• Conduct virtual benefit presentations.
• Complete required applications and paperwork.
• Perform quality-control reviews.
• Use basic computer systems and digital tools.
• Participate in ongoing training and leadership development.

Skills

Strong communication

Interpersonal skills

Time-management

Organizational abilities

Education

High school diploma or equivalent

Post-secondary education asset

Job description

Our company has been serving families for more than 68 years. We partner with over 40,000 labor unions and associations, including organizations connected to the NFL, NBA, and MLB, and support more than 5 million members.

With over $58.9 billion of insurance in force and an A+ (Superior) financial-strength rating from AM Best, we provide permanent benefits designed to protect members throughout their lives. These programs help address potential gaps when traditional workplace benefits are reduced or end after leaving a job or retiring.

Our organization has received multiple workplace awards and has been recognized as one of North America's leading employers.

Position Responsibilities

• Handle inbound and outbound calls
• Schedule appointments with union members who have requested benefit information
• Conduct virtual benefit presentations
• Complete required applications and paperwork
• Perform quality-control reviews
• Use basic computer systems and digital tools
• Participate in ongoing training and leadership development

What We Offer

• Weekly pay and performance bonuses
• Average first-year income of approximately $55,000
• Flexible working hours
• Remote work-from-home opportunities
• Long-term career advancement
• Residual income opportunities
• Comprehensive health benefits
• Personalized, one-on-one training
• Annual company-sponsored trips to exciting destinations

Minimum Qualifications

• Strong communication and interpersonal skills
• Effective time-management and organizational abilities
• High school diploma or equivalent
• Customer service or retail experience is preferred but not required
• Post-secondary education is an asset but not required