Construction Tech Support & Solutions Specialist

RDO Equipment Co.; Irving (TX); On-site; USD 68,640 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Collaborative work environment

Job summary

RDO Equipment Co. is seeking a Technical Communications Specialist based in Irving, Texas, to provide expert support to customers in the construction and forestry sectors. The role involves troubleshooting technical issues, communicating effectively, and supporting internal teams to enhance customer service.

With a competitive salary range of $68,640 to $80,000 annually, this position offers a collaborative work environment and a comprehensive benefits package.

Qualifications

• Industry experience in construction and forestry equipment is required.
• Ability to diagnose technical issues and provide effective solutions.
• Strong verbal and written communication skills are necessary.

Responsibilities

• Deliver expert technical support via phone, email, or text.
• Troubleshoot and resolve issues using internal systems and manufacturer resources.
• Support store teams with guidance to enhance customer service.

Skills

Technical troubleshooting skills

Communication skills

Customer-focused mindset

Knowledge of John Deere equipment

Job description

RDO Equipment Co. is seeking a Technical Communications Specialist based in Irving, Texas, to provide expert support to customers in the construction and forestry sectors. The role involves troubleshooting technical issues, communicating effectively, and supporting internal teams to enhance customer service.

With a competitive salary range of $68,640 to $80,000 annually, this position offers a collaborative work environment and a comprehensive benefits package.