Construction Tech Support & Solutions Specialist

RDO Equipment Co.; Fargo (ND); On-site; USD 68,640 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

State-of-the-art workspaces in downtown Fargo

Job summary

RDO Equipment Co. is seeking a Technical Communications Specialist to provide expert technical support for construction and forestry customers. You will troubleshoot equipment issues and maintain operations smoothly, leveraging strong communication skills and industry experience.

This role offers competitive compensation and a comprehensive benefits package, along with opportunities for professional growth in a collaborative environment.

Qualifications

• Industry experience with John Deere construction and forestry equipment.
• Ability to diagnose technical issues and provide effective solutions.
• Strong verbal and written communication skills.

Responsibilities

• Deliver expert technical support to customers via phone, email, or text.
• Research and resolve equipment problems using internal resources.
• Provide guidance to store teams to enhance customer service.

Skills

Technical troubleshooting skills

Communication skills

Customer-focused mindset

Job description

RDO Equipment Co. is seeking a Technical Communications Specialist to provide expert technical support for construction and forestry customers. You will troubleshoot equipment issues and maintain operations smoothly, leveraging strong communication skills and industry experience.

This role offers competitive compensation and a comprehensive benefits package, along with opportunities for professional growth in a collaborative environment.