Construction Tech Software Consultant | 80% Travel

ITW; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Alpine, a leading building component software provider and an ITW company, is seeking a Software Consultant to support customers in the Texas region. You will demonstrate Alpine’s proprietary software, provide technical assistance, and help identify opportunities for productivity improvements within customer operations.

As the key technical advisor, you will work with customers, sales, and the Help Desk transition team, travel regionally up to 80%, and educate end users on software features to

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred.
• 3 years of experience in construction technology preferred.
• 3 years of experience with technical implementation of software preferred.
• Experience in the truss industry preferred.
• Experience interacting with customers in a service or support capacity.
• Strong organizational skills.
• Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders.
• Proven experience as a highly motivated, independent, results-driven, self-starter.
• Ability to travel regionally up to 80%.
• Valid driver’s license and good driving record.

Responsibilities

• Partner with customers within territory to help them get the most out of Alpine software and improve their business operations.
• Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
• Partner with sales in new account acquisitions.
• Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.
• Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.
• Act as Software Expert in the designated territory for escalated and higher level requests.
• Introduce customers to new software features.
• Partner with territory salesperson on customer priorities.
• Build rapport and develop lasting relationships with customers’ staff.
• Work cross-functionally with software development on territory market needs.
• Other duties as assigned.

Skills

Customer service

Verbal and written communication

Organizational skills

Self-starter

Relationship building

Education

Bachelor's degree in Business/Engineering/CS/Architecture/Construction Management

Job description

Alpine, a leading building component software provider and an ITW company, is seeking a Software Consultant to support customers in the Texas region. You will demonstrate Alpine’s proprietary software, provide technical assistance, and help identify opportunities for productivity improvements within customer operations.

As the key technical advisor, you will work with customers, sales, and the Help Desk transition team, travel regionally up to 80%, and educate end users on software features to