Construction Services Specialist I

Great Southern Bank; Springfield (MO, IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking bank as a Construction Services Specialist I, where you will play a vital role in processing and funding construction loans. This position offers a unique opportunity to engage with diverse teams and contribute to meaningful projects. You will handle inquiries, analyze budgets, and ensure smooth operations in disbursement processes. With a commitment to inclusivity and professional growth, this established institution provides a supportive environment for all employees. If you are detail-oriented and passionate about customer service, this role is perfect for you.

Qualifications

• High school diploma or GED required.
• 12-18 months related experience preferred.

Responsibilities

• Process and fund construction disbursement requests accurately.
• Analyze and reconcile construction budgets and disbursements.

Skills

Data Entry

Customer Service

Budget Analysis

Communication

Education

High School Diploma or GED

12-18 months related experience

Tools

Microsoft Excel

Microsoft PowerPoint

Word Processing Software

Job description

Come be a part of something greater! Great Southern Bank is committed to following an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today!

General Description

The Construction Services Specialist I is responsible for the processing and funding of either commercial or residential construction disbursement requests. Handles routine customer questions and inquiries pertaining to the disbursements not requiring loan officer intervention, prepares all documentation, and funds the disbursement request upon Relationship Manager approval.

Essential Duties and Responsibilities

1. Prepares, reviews, and processes all disbursement requests required for construction loans. Accurately and efficiently funds the disbursement in a timely manner. This duty is performed about 25% of the time.
2. Ensures data is recorded efficiently and accurately. Handles general inquiries and concerns pertaining to the disbursements including funding availability, obtaining endorsements, collecting lien waivers, inspection reports and obtaining appropriate approvals. This duty is performed about 20% of the time.
3. Analyzes and reconciles construction budgets and disbursements in order to evaluate budget variances and estimated cost to complete. Communicates the results of the analysis to the Construction Services Manager and Relationship Manager. This duty is performed about 25% of the time.
4. Communicates with appropriate entities, including title companies and Loan Operations associates, to resolve issues and errors pertaining to construction disbursements. This duty is performed about 20% of the time.
5. Assists with maintaining record keeping and filing systems. Classifies, sorts, and prepares all applicable disbursements and other documents. Downloads and transfers construction pictures to the appropriate folder and documents the inspections as requested. This duty is performed about 10% of the time.
6. Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
7. Performs any other related duties as required or assigned.

Education and Experience Requirements

• High school diploma or GED
• 12-18 months related experience or training preferred
• Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
• Intermediate experience with alphanumeric data entry; basic experience with PowerPoint, Excel, and Word Processing
• Ability to add, subtract, multiply and divide using in all units of measurement

At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc...), please contact Human Resources at 417-895-4509.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.

Monday - Friday 8:00 AM - 5:00 PM

Total Hours: 40

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