Construction Scheduler & Dispatch Lead

Installed Building Products; Tacoma (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) match

Job summary

Pacific Partners Insulation South, a BDI Company, is seeking an experienced Scheduler / Dispatcher to own the schedule, coordinate installation crews, and communicate with builders, customers, and field teams in our Tacoma branch.

This role requires strong organization, calm under pressure, and the ability to manage changes with urgency while maintaining accuracy. Pay is $27.00–$30.00 per hour, Monday–Friday, 7:00 AM–4:00 PM; pre-employment drug test and background check are required.

Qualifications

• Experience in scheduling, dispatching, construction, logistics, home services, or similar operations role.
• Strong customer service and communication skills.
• Able to manage multiple priorities and stay organized.
• Ability to handle changes and troubleshoot scheduling issues.

Responsibilities

• Schedule and dispatch installation crews
• Coordinate daily jobs, schedule changes, and customer needs
• Communicate with builders, field superintendents, customers, installers, sales, and managers
• Handle schedule conflicts professionally and confidently
• Make sure crews have accurate job information before they leave
• Pull job information and purchase orders from customer portals
• Create job tickets and maintain accurate information in our systems
• Track open issues and follow through until they’re resolved
• Help solve the inevitable scheduling puzzle when plans change

Skills

Scheduling

Dispatching

Construction

Logistics

Home services

Operations

Job description

Pacific Partners Insulation South, a BDI Company, is seeking an experienced Scheduler / Dispatcher to own the schedule, coordinate installation crews, and communicate with builders, customers, and field teams in our Tacoma branch.

This role requires strong organization, calm under pressure, and the ability to manage changes with urgency while maintaining accuracy. Pay is $27.00–$30.00 per hour, Monday–Friday, 7:00 AM–4:00 PM; pre-employment drug test and background check are required.