Construction Job File Coordinator

servpro-careers; Lenexa (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Job summary

Servpro Careers is seeking a Construction Job File Coordinator to act as a liaison for customers and internal teams, organizing project requirements and supporting teammates. Strong organizational skills and customer service are essential for success in this role.

You will handle job file documentation, coordination with subcontractors, and collaboration with project managers to ensure accurate progress and billing. This full-time position may involve travel and varied hours.

Qualifications

• Exceptional customer service skills.
• Strong administrative abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor job file status and audit status, maintain job file WIPs and ensure client requirements are followed.
• Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination and backup.
• Maintain internal and external communications, prepare job file reports.
• Complete and review job file documentation for final upload and close-out.
• Track subcontractor and purchase order documentation.
• Collaborate with project managers for updates, progress and billing.
• Participate in the administrative on-call rotation.

Skills

Customer service

Administrative skills

Verbal communication

Written communication

Education

High school diploma/GED

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

The Construction Job File Coordinator will work as a liaison for the customer and internal team members to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Primary Responsibilities

• Monitor job file status, monitor job file audit status maintain job file WIPs, monitor and ensure client requirements are followed.
• Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination, perform job file backup.
• Maintain internal communications, maintain external communications, prepare job file reports.
• Complete and review job file documentation for final upload, complete job file audit process, perform job close-out.
• Track and maintain subcontractor and purchase order documentation.
• Collaborate with project managers for project updates, progress and billing.
• Participate in the administrative on-call rotation.

Education and Experience Requirements

• High school diploma/GED is required.
• Minimum of two years of business experience.
• Minimum of one year of construction industry experience.
• Experience in job file processing and estimating.
• Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
• Proficiency in using various digital tools and technologies to complete job tasks efficiently.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday. This position may require longer hours and potential for travel depending upon business needs.