Construction Job File Coordinator

Servpro Industries, Inc.; Lenexa (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) and matching

Paid time off

Dental insurance

Vision insurance

Training & development

Company events

Uniforms provided

Free food & snacks

Competitive salary

Job summary

Servpro Industries, Inc. in Lenexa, Kansas is seeking a Construction Job File Coordinator to act as a liaison for the customer and internal teams, identify project requirements and specifications, and organize projects while supporting teammates.

This full-time role requires self-motivation, organization and outstanding customer service, with duties including monitoring job file status, documenting field data, preparing reports, and coordinating with project managers for updates and billing.

Qualifications

• Two years of business experience required.
• One year of construction industry experience required.
• Experience with job file processing and estimating.
• Exceptional customer service and strong admin skills.
• Excellent verbal and written communication.
• Proficient with digital tools to complete tasks.

Responsibilities

• Monitor job file status and audit progress to ensure client requirements are met.
• Review initial field documents, create preliminary estimates, and coordinate daily tasks.
• Maintain internal and external communications and prepare job file reports.
• Complete and review job file documentation for final upload and audit.
• Track subcontractor and purchase order documents.
• Collaborate with project managers for updates, progress, and billing.
• Participate in administrative on-call rotation.

Skills

Customer service

Organizational skills

Verbal & written communication

Education

High school diploma or GED

Tools

MS Office

Job description

Benefits:

• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

The Construction Job File Coordinator will work as a liaison for the customer and internal team members to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Primary Responsibilities

• Monitor job file status, monitor job file audit status maintain job file WIPs, monitor and ensure client requirements are followed.
• Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination, perform job file backup.
• Maintain internal communications, maintain external communications, prepare job file reports.
• Complete and review job file documentation for final upload, complete job file audit process, perform job close-out.
• Track and maintain subcontractor and purchase order documentation.
• Collaborate with project managers for project updates, progress and billing.
• Participate in the administrative on-call rotation.

Education and Experience Requirements

• High school diploma/GED is required.
• Minimum of two years of business experience.
• Minimum of one year of construction industry experience.
• Experience in job file processing and estimating.
• Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
• Proficiency in using various digital tools and technologies to complete job tasks efficiently.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday. This position may require longer hours and potential for travel depending upon business needs.