Construction IT Field Tech - Onsite Support & Networking

International Erosion Control Association; Lebanon (IN); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Bonus

PTO & Holidays

401K/Profit sharing

Medical insurance

Life/Disability insurance

Pet Insurance

Tuition assistance

Zusammenfassung

BMWC is seeking an Information Services Field Technician to provide on-site technology support across construction jobsites, regional offices, and remote project locations. You will deploy, maintain, and troubleshoot laptops, mobile devices, printers, and network equipment while supporting Microsoft 365 and field collaboration tools.

The role requires a hands-on engineer who can diagnose hardware, software, and connectivity issues, manage asset deployment, and document ITSM requests.

Qualifikationen

• High school diploma or equivalent required; associate degree preferred.
• 2–5 years of experience supporting end-user devices, networks, or IT systems.
• Strong knowledge of Windows 10/11, Microsoft 365, Entra ID, and mobile device support.
• Experience with device deployment, asset management, and IT ticketing systems.
• Willingness to travel frequently and work in construction environments.
• CompTIA A+, Network+, or related certifications preferred.

Aufgaben

• Provide onsite technical support to construction jobsites, regional offices, and remote project locations.
• Deploy, configure, maintain, and troubleshoot laptops, tablets, mobile devices, printers, and scanners.
• Install and support jobsite networking and connectivity solutions, including wireless access points and switches.
• Configure and support Microsoft 365 applications, including Teams, Outlook, OneDrive, and SharePoint.
• Support conference room equipment, project trailers, digital displays, webcams, and mobile workstations.
• Diagnose and resolve hardware, software, network, and connectivity issues impacting field operations.
• Image, configure, patch, deploy, recover, and redeploy company devices through the project lifecycle.
• Track equipment inventory and document support requests via the ITSM system.
• Maintain technical documentation, inventory records, and knowledge resources.
• Train employees on company technology standards and best practices.
• Assist with technology upgrades and special field projects while identifying needs.

Kenntnisse

End-user support

Windows troubleshooting

Customer service

Communication skills

Ausbildung

High school diploma or equivalent

Associate degree in Information Technology or related field preferred

Tools

Windows 10/11

Microsoft 365

Entra ID

IT ticketing systems

Jobbeschreibung

BMWC is seeking an Information Services Field Technician to provide on-site technology support across construction jobsites, regional offices, and remote project locations. You will deploy, maintain, and troubleshoot laptops, mobile devices, printers, and network equipment while supporting Microsoft 365 and field collaboration tools.

The role requires a hands-on engineer who can diagnose hardware, software, and connectivity issues, manage asset deployment, and document ITSM requests.