Construction Insurance Account Manager (Hybrid/Remote)

Insurance Office of America; Marietta (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new opportunities. The role involves coordinating administrative tasks, resolving complex issues, and maintaining service excellence across policy administration, billing, claims, and renewals.

The ideal candidate will have 3–5 years of account management experience (5+ years in insurance), active P&C licensing, and strong communication and analytical

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage knowledge

Analytical skills

Communication skills

Problem-solving

Education

High School Diploma (or equivalent)

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new opportunities. The role involves coordinating administrative tasks, resolving complex issues, and maintaining service excellence across policy administration, billing, claims, and renewals.

The ideal candidate will have 3–5 years of account management experience (5+ years in insurance), active P&C licensing, and strong communication and analytical