Construction Insurance: Account Manager (Hybrid/Remote)

Insurance Office of America; Huntsville (AL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid vacation and sick time

Supportive team and growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role coordinates day-to-day administrative and customer service activities, resolves complex issues, and ensures no errors or omissions.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with active P&C licensing and strong client services skills. Hybrid/remote options may apply.

Qualifications

• 3–5 years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance knowledge

Customer service

Communication

MS Office

Education

CIC or equivalent (preferred)

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role coordinates day-to-day administrative and customer service activities, resolves complex issues, and ensures no errors or omissions.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with active P&C licensing and strong client services skills. Hybrid/remote options may apply.