Strategic Commercial Insurance Account Manager - Remote

Insurance Office Of America, Inc.; San Marcos (TX); Presencial; USD 60.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career growth and progression

Descripción de la vacante

Insurance Office of America in Texas seeks a Commercial Insurance Account Manager with 5 to 10+ years of commercial experience and an active P&C license for current and future opportunities. The role focuses on managing day-to-day client service, handling renewals, and coordinating policy administration.

The position emphasizes delivering responsive service, maintaining carrier relationships, and adherence to company policies while supporting retention initiatives and growth across a diverse

Formación

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsabilidades

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.

Conocimientos

Account management

Client service

Communication

Analytical skills

Educación

Active P&C license

High School Diploma or equivalent

CIC or equivalent designation preferred

Descripción del empleo

Insurance Office of America in Texas seeks a Commercial Insurance Account Manager with 5 to 10+ years of commercial experience and an active P&C license for current and future opportunities. The role focuses on managing day-to-day client service, handling renewals, and coordinating policy administration.

The position emphasizes delivering responsive service, maintaining carrier relationships, and adherence to company policies while supporting retention initiatives and growth across a diverse