Construction Facilities Management

AppleOne Employment Services; Long Beach (CA); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Direct hire

Long Beach, CA location

Job summary

AppleOne Employment Services in Long Beach, CA seeks an experienced Construction Facilities Management leader to oversee operations across a multi-site portfolio. You will drive service delivery, manage teams and vendors, and ensure consistent execution across locations.

The role emphasizes ownership, a service-first mindset, and measurable improvements in process, team development, and customer satisfaction. Direct hire with a strong leadership culture and cross-functional collaboration.

Qualifications

• 5+ years of experience in facilities operations, facilities services, maintenance operations, service management, or a related field.

Responsibilities

• Lead facilities operations and service delivery across multiple locations and geographic regions.
• Manage coordinators, dispatchers, service teams, technicians, vendors, contractors, and facilities support personnel.
• Oversee work order management, response times, service quality, escalation resolution, and operational reporting.
• Monitor and improve service performance metrics, SLAs, KPIs, workflow efficiency, and customer satisfaction.
• Coordinate vendor and contractor performance to ensure timely, cost-effective, and high-quality facilities support.
• Drive process improvements, team accountability, and consistent execution across a multi-site facilities portfolio.

Skills

Leadership

Team management

Communication

Customer service

Problem-solving

Multitasking

Cross-location coordination

Tools

CMMS

Work order management

Dispatch software

Job description

Job Summary

This is a leadership role, not a property management position. The ideal candidate will have experience overseeing facilities operations across multiple locations, managing teams, driving service performance, and ensuring consistent execution across a large geographic footprint. We are seeking an experienced Construction Facilities Management professional for a direct hire opportunity in Long Beach, CA. This role is ideal for a facilities operations leader who has successfully managed service delivery, vendor performance, work order execution, and customer support across multiple sites, regions, or states. This opportunity offers the chance to lead operational performance in a stable, team-oriented environment with supportive leadership, strong cross-functional collaboration, and the ability to make a measurable impact on service quality, process improvement, and team development. The right candidate will bring a strong sense of ownership, a service-first mindset, and the ability to create consistency across a large portfolio of facilities.

Key Responsibilities

• Lead facilities operations and service delivery across multiple locations and geographic regions.
• Manage coordinators, dispatchers, service teams, technicians, vendors, contractors, and facilities support personnel.
• Oversee work order management, response times, service quality, escalation resolution, and operational reporting.
• Monitor and improve service performance metrics, SLAs, KPIs, workflow efficiency, and customer satisfaction.
• Coordinate vendor and contractor performance to ensure timely, cost-effective, and high-quality facilities support.
• Drive process improvements, team accountability, and consistent execution across a multi-site facilities portfolio.

Compensation and Benefits

• Salary range: $95,000 to $110,000 per year.
• Direct hire opportunity.
• Location: Long Beach, CA.

Required Qualifications and Skills

• Manage facilities operations across multiple commercial, residential, or business locations.
• Lead service delivery teams, dispatch functions, maintenance coordination, and vendor support.
• Oversee work order execution, escalation management, service reporting, and operational performance.
• Improve facilities processes, team productivity, customer service levels, and service consistency.
• 5+ years of experience in facilities operations, facilities services, maintenance operations, service management, or a related field.
• Experience managing teams across multiple locations, regions, or states.
• Strong understanding of work order management, service delivery, vendor management, and customer escalation resolution.
• Experience overseeing service performance metrics, SLAs, KPIs, response times, and operational reporting.
• Ability to manage competing priorities across a large portfolio of facilities or sites.
• Proficiency with CMMS, work order management, dispatch, or facilities management software platforms.
• Strong leadership, communication, problem-solving, and customer service skills.
• Ability to supervise both internal personnel and third-party vendors or contractors.

Preferred Qualifications

• Experience leading facilities operations for a multi-location organization.
• Experience managing remote teams and coordinating services across several states or regions.
• Background supporting multi-site commercial, retail, restaurant, healthcare, distribution, manufacturing, or corporate facilities environments.
• Demonstrated success improving processes, increasing service levels, and developing high-performing teams.
• Experience in construction, skilled trades, commercial facilities, or residential and commercial building operations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.