Construction Equipment Rental Specialist

Thompson Tractor Company; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Thompson Tractor Company in Montgomery, AL seeks a Rental Coordinator to manage equipment rentals across compact and building construction gear, materials handling, and related units. You will work directly with customers, prospects, and sales staff to record details, prepare contracts, and secure timely invoices.

The ideal candidate has a high school diploma and 0–2 years of experience, plus strong communication, problem solving, and Excel skills.

Qualifications

• Entry Level with 0-2 years’ experience and completed 20 hours of LMS classes within the first two years of employment in order to proceed to the next level
• Candidates must possess the ability to quickly acquire the following required Skills and Competencies:

Responsibilities

• Receives incoming calls and records detailed customer information
• Organizes workspace for easy access to product information and rental rates
• Completes rental reservations and rental contracts
• Documents all missed rental opportunities
• Arranges store to promote sales of merchandise
• Closes rental contracts and created invoices daily
• Works with equipment sales representatives to ensure customer satisfaction
• Follows up on overdue rentals and past due invoices
• Understands common equipment failure causes and resolves problems
• Negotiate mutually agreeable settlements on customer complaints
• Other duties as assigned by supervisor

Skills

Relationship building

Problem resolution

Mechanical aptitude

Written communication

Email etiquette

Computing skills

Excel

Education

High school diploma or the equivalent

Job description

Thompson Tractor Company in Montgomery, AL seeks a Rental Coordinator to manage equipment rentals across compact and building construction gear, materials handling, and related units. You will work directly with customers, prospects, and sales staff to record details, prepare contracts, and secure timely invoices.

The ideal candidate has a high school diploma and 0–2 years of experience, plus strong communication, problem solving, and Excel skills.