Equipment Rentals & Logistics Specialist

Thompson Tractor Company; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Thompson Tractor Company in Nashville, TN is seeking a Rental Coordinator to manage equipment rentals for customers, prospects, and sales representatives. You will track inventory, coordinate inspections, prepare rental agreements, obtain credit approvals, arrange transportation, and ensure timely paperwork and billing.

Strong communication, organization, and computer skills are essential; experience in the material handling industry is a plus.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.

Responsibilities

• Track inventory of machines, batteries, and attachments.
• Coordinate machine inspections and preparation prior to delivery and upon return from customer rentals in collaboration with the Service Department.
• Communicate rental rates, availability, and terms to customers and sales representatives.
• Obtain credit approval from the Credit Department before processing any rental or releasing equipment from the facility.
• Ensure all required documents are accurately completed and signed by the customer.
• Set up rental agreements and update the computer system as needed.
• Submit completed paperwork to the Accounting Department promptly.
• Arrange inbound and outbound transportation for equipment.
• Monitor equipment repairs, maintenance, and abuse-related expenses.
• Ensure billing and credit adjustments are processed accurately and in a timely manner.
• Negotiate fair resolutions for customer complaints.
• Perform other duties as assigned by the Supervisor.
• Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Skills

Written communication

Verbal communication

Time management

Customer service

Computer skills

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office

AX (Microsoft Dynamics AX)

Job description

Thompson Tractor Company in Nashville, TN is seeking a Rental Coordinator to manage equipment rentals for customers, prospects, and sales representatives. You will track inventory, coordinate inspections, prepare rental agreements, obtain credit approvals, arrange transportation, and ensure timely paperwork and billing.

Strong communication, organization, and computer skills are essential; experience in the material handling industry is a plus.