Equipment Rental Specialist

Thompson Tractor Company, Inc.; Montgomery (AL); On-site; USD 34,000 - 50,000; Full time

Job summary

Thompson Tractor Company, Inc. in Montgomery, AL is seeking a Rental Coordinator to manage equipment rentals, engage customers, and support sales reps. The role requires attention to detail, initiative, and teamwork with a focus on service quality.

Ideal candidates have a high school diploma or equivalent, 0–2 years experience, and strong Excel/Office skills. The position involves on-site work in a fast-paced equipment rental environment with safety training expectations.

Qualifications

• High school diploma or equivalent is required.
• 0–2 years of experience with LMS training within the first two years.
• Strong communication and computing skills are essential.

Responsibilities

• Receives incoming calls and records detailed customer information.
• Organizes workspace for easy access to product information and rental rates.
• Completes rental reservations and rental contracts.
• Documents all missed rental opportunities.
• Arranges store to promote sales of merchandise.
• Closes rental contracts and creates invoices daily.
• Works with equipment sales representatives to ensure customer satisfaction.
• Follows up on overdue rentals and past due invoices.
• Understands common equipment failure causes and resolves problems.
• Negotiate mutually agreeable settlements on customer complaints.
• Other duties as assigned by supervisor.

Skills

Relationship building

Problem resolution

High mechanical aptitude

Excellent written communication

Professional email etiquette

Advanced computing skills

Excel

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Thompson Tractor Company, Inc. in Montgomery, AL is seeking a Rental Coordinator to manage equipment rentals, engage customers, and support sales reps. The role requires attention to detail, initiative, and teamwork with a focus on service quality.

Ideal candidates have a high school diploma or equivalent, 0–2 years experience, and strong Excel/Office skills. The position involves on-site work in a fast-paced equipment rental environment with safety training expectations.