Construction Client Relations & Service Lead

Cerris; Reno (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Cerris Systems in Reno, NV is seeking a results-driven sales professional to manage client relationships and grow service and project revenue. You will nurture key accounts and drive new opportunities in a fast-paced environment.

You will identify and qualify leads, maintain a robust sales pipeline, negotiate terms, prepare proposals, and coordinate with dispatch and clients to ensure successful project delivery. This role requires strong communication, organization, and problem-solving skills.

Qualifications

• Ability to perform work accurately and completely, and in a timely manner.
• Strong communication skills, verbal and written.
• Ability to understand and implement best practice standards.
• Knowledge of organizational structure and available resources.
• Ability to quickly and effectively solve complex problems.
• Ability to deliver quality through attention to detail.
• Organizational skills.
• Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels.
• Ability to be proactive and resourceful.
• Ability to follow-up on inquiries in a timely manner.
• Ability to prioritize multiple projects.
• Proficiency in MS Office and all other company utilized software.
• Ability to build relationships with team members that transcend a project.
• Ability to build relationships and collaborate within a team.
• Ability to learn and use a variety of software, tools, and systems necessary to meet business needs.
• Knowledge of construction industry terminology and documents.

Responsibilities

• Develop, service, and maintain client relationships related to service and/or special projects.
• Manage overall client relationships or multiple client relationships.
• Identify and qualify new sales leads through various methods (cold calling, networking, referrals).
• Maintain an organized and up-to-date sales pipeline, tracking progress and reporting to management.
• Negotiate terms and pricing with clients, prepare estimates, write proposals, and present solutions to close deals beneficial to both client and company.
• Review and develop solutions for client needs and establish capital budgeting.
• May oversee execution of work and respond to RFPs.
• Review and respond to contracts, purchase orders, & change orders per policy limits.
• May create and manage scheduled maintenance agreements for clients.
• Support dispatch of service technicians and other related trades for client projects.
• Track and manage profitability of client base using company accounting system.
• Coordinate jobsite activities such as deliveries, rigging, equipment, tools.

Skills

Strong communication

Relationship building

Problem solving

Organizational skills

MS Office

Education

Bachelor’s degree

Tools

MS Office

Job description

Cerris Systems in Reno, NV is seeking a results-driven sales professional to manage client relationships and grow service and project revenue. You will nurture key accounts and drive new opportunities in a fast-paced environment.

You will identify and qualify leads, maintain a robust sales pipeline, negotiate terms, prepare proposals, and coordinate with dispatch and clients to ensure successful project delivery. This role requires strong communication, organization, and problem-solving skills.